Welcome to Ruh Care! Below you'll find step-by-step instructions for setting up your Ruh Care provider account.
✅ Set Up Your Appointment Types
Appointment Types are a central part of the Ruh Care calendar configuration that allows you to showcase the sessions that you offer to clients. Appointment types can vary in name, length, location, contact type, and more.
Upon joining Ruh Care, our team will set up appointment types for you. If you have specific preferences or need to make changes later:
Email us at [email protected]
Message the Client Care team directly
✅ Set Up Your Calendar
Setting up your availability is crucial for your practice. Configure your calendar and add availability to enable clients to book appointments directly with you.
Navigate to Calendar in the left side panel.
Sync your external calendar (Calendar > More > Sync Calendar)
Access appointment booking links to share with your clients (Calendar > Calendar Quick Share > Copy) OR (Calendar > More > Share & Embed)
✅ Update Your Availability
Keeping your availability up-to-date is essential for managing your practice effectively. Configure your calendar to reflect your availability for different therapy sessions, buffer time, and more.
Navigate to Calendar in the left side panel.
Add Availability to your calendar (Calendar > Availability > Add)
✅ Add a Test Client
Experience Ruh Care from your client's perspective by adding a test client account.
Navigate to Clients > Add Client
Create a mock client account using a separate email address that you can access (i.e., a personal email address).
Log into the client portal and experience the intake workflow, booking process, and other workflows.
We also suggest reviewing this Preparing to Work with Clients guide to learn how to add new clients and begin working with them on Ruh Care.
Quick Tips
Ensure appointment type-specific availability settings to avoid scheduling conflicts.
Add breaks to space out appointments for a smoother workflow.
Regularly review and update your availability to reflect any changes in your schedule.