You can pull a detailed Client Activity report under the reports section in Ruh Care.
Benefits of the Client Activity Report
This report is designed to show you how active your clients have been on the platform. You are able to filter this report by specific date ranges, and individual providers.
This is valuable for:
Observing which clients are very active on the platform, and identifying those that would benefit from proactive outreach by our team
Looking at the number of client logins, goals posted, entries logged, metrics, last login for a client, and more.
Running analysis on client engagement & activity through the platform, which can be used for operational and marketing purposes
Accessing the Client Activity Report
Navigate to Reports
Click on Client Activity
Select Provider and Date Range at the top of the page and press ‘Download Report’
Your report will be generated, which can take up to 30 minutes. You will receive an email when the report is available to download, and the file will be in the "Generated Reports" folder in "Documents"