How to Add Yourself as a Test Client
To add a test client, click on the Clients tab in the left menu > Add Client.
When creating your test client account you must use an email different than the email you are using to log into your existing provider account.
You can create as many test client accounts with the same email address, just enter a different name each time
Once you select Add, you can either sign out of the platform as a provider by going to the Gear Icon > Sign Out.
* If you exited out of the window it will log you back as a provider when you go to www.app.ruhcare.com*
Next, check the secondary email inbox for the invite email.
Click on “Accept this invite” or “Accept Invite” to create a password. Once you create a password, you will automatically be logged in as a client.
View a Provider and Client Account Simultaneously
To test the provider and client accounts simultaneously, have one account in one browser and the other in a different browser. You cannot view both accounts in the same browser. (For eg. use Chrome for your provider account and Explorer for your client account).
Additionally, if you've used the SAME EMAIL ADDRESS for both your provider account and client test account, you can toggle between the two. When logged into Ruh, you'll see on the TOP that you are "Logged in As..." with a SWITCH button. Click "Connect" to the account that you would like to switch to.
Suggested Scenarios to Test Via Your Client Account
Once you have created your test client account, you can find recommended workflows to test out/consider with our Test Client Scenarios guide here.
Quick Tips
Ensure each test client has a unique email address for account creation.
Test provider and client accounts simultaneously using different browsers.
Explore recommended workflows and scenarios outlined in the Test Client Scenarios guide for comprehensive testing.