There may be times in which you'd like to schedule a chat message to be delivered at a specified time in the future and draft it in advance of that time. Instances may include:
You'd like to "plan ahead" and pre-schedule chat messages to send at a set cadence
You'd like to use Chat to schedule daily or weekly reminders / check-ins
You'd like to schedule messages for when you go on vacation
Scheduling a Chat Message
Navigate to Chat
Draft your message as per usual
When pressing Send, you will see a dropdown arrow. If you click on that error, you will see "Schedule Send"
You will then be prompted to select when you would like the message to be sent. While the platform has some "pre-selected" recommendations, you can also customize when you'd like the message to be sent out.
Sample Chats to Schedule
"Assalamu Alaikum! Happy Monday, I hope you are having a great start to the day. Just checking in, how is everything going? Have you been able to follow the Plan that we set during our last session?
"Welcome to Week 5 of our Program together. Please respond with what your daily goal is."
Unscheduling or editing a scheduled chat message
If you have a Chat Message Scheduled and would like to make changes and/or cancel this send, you can navigate to Chat > Scheduled. You will see prompts to Edit Message
or Cancel Send.
Quick Tips
There is no limit to the number of Chats you can schedule the send for.
Clients will not know that your message was pre-scheduled. Visually, the Chat will appear the same on the Client end.
You can view your Scheduled Chats by toggling on "Scheduled" within your Chat tab. If you do not have any Chats Scheduled, you will see a (0) on this tab, and no conversations when you click on it.